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Social Media Monitoring – Where To Start

December 2nd, 2009

Social Media Today has a great article this week on Social Media monitoring – breaking it down to 4 simple cornerstones:

(1) Competitive Analysis
(2) Product Development
(3) Reputation Management
(4) Outreach

(1) Competitive Analysis

(2) Product Development

(3) Reputation Management

(4) Outreach

From my vantage point – many companies do a great job in 3 of the 4 areas listed above.  I think the one that falls short is ‘Product Development’…which is a big miss in my opinion.  At Intel, one of our marketing groups launched a pilot for this about a year ago with a technology partner – Asus, and a media vendor that understand the space very well – Federated Media. The project?  Crowdsource design a PC that will be built by Asus, with Intel Inside.  For more, check out WePC.

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  1. May 14th, 2014 at 18:40 | #1

    Hey there just wanted to give you a quick heads up. The text in your content seem
    to be running off the screen in Ie. I’m not sure if this is a formatting issue or something to do with web browser compatibility but
    I thought I’d post to let you know. The design look great though!
    Hope you get the problem solved soon. Thanks

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